Refund policy

Product returns or cancellations will not be accepted for customer convenience.

However, if an item is damaged during shipping, it is covered by the shipping company.
If an item is damaged, please keep the item and all packing materials and boxes.
You may need to check the situation in case it is necessary.
If there is a problem, please contact us via our contact form.
※This inquiry is not the contact form on our website, but the World Shippig BIZ contact form.

Include the tracking number of your package to facilitate confirmation.
After checking the situation, WorldShopping will apply for compensation to the shipping company.

For EMS and ePacket, you will need to file a "damage report" at your local post office.

Please contact us first by filling out the inquiry form.